Reference

mbo99 Privacy Policy, Clearly Set Out

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Account recordsWallet activityDevice choicesContact requests
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mbo99 mbo99 Privacy Policy, Clearly Set Out
CONTACT YOUR WAY

Get Privacy Help Near Account Support

Privacy questions should have a clear route, especially when a wallet receipt or sign-in record is involved.

Account access request Tell us the email or phone detail linked to your account and describe the…
Wallet record question For DANA, OVO, GoPay, QRIS or bank transfer records, include the date, amount reference…
Correction request If your name, phone detail or contact preference needs changing, send the requested correction…
CONTROL YOUR RECORD

What Your Privacy Choices Cover

Our handling approach separates account operation from unnecessary collection. We use access records, wallet references and device signals for defined account and security tasks, while your requests help us keep stored details…

Account data

We collect details needed for an account step, such as contact information and verification status. We use them to identify your account, protect sign-in activity and respond to account-related requests.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create reference data. We use those references to match receipts, trace status and resolve a specific account query.

Cookies

Cookies can remember a session or help us understand whether a page request is functioning. You can manage browser cookie settings, although changing them may affect sign-in continuity.

Device security

We may record device and sign-in signals to identify unusual access. If a mobile login looks different, an account check can be requested before sensitive account details are changed.

Record retention

We keep records only as long as needed for the stated account, transaction, security or dispute purpose, then assess whether continued storage remains necessary under applicable local requirements.

Your requests

You can ask what personal data we hold, request a correction, or raise a concern about its use. Contact account support with enough detail for us to identify the right record.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from people preparing an account in Indonesia. Each answer points to a practical record, access step or contact route, so you know what to provide and what to expect when asking about your data.

It covers account details, sign-in and device signals, cookie use, wallet references and contact requests connected with your account. It also explains how we use, retain and correct those records.

DANA and QRIS can generate payment references needed to match a receipt, check transaction status and resolve an account question. We use the reference for that purpose rather than unrelated profiling.

Yes. Send account support the detail that needs correction and the replacement wording. We may request an account check before changing contact, identity or verification information.

Cookies can keep a session active or help identify a page issue. Your browser settings control many cookie choices, but blocking them may interrupt sign-in or require another account step.

Contact account support and state that you want a Privacy Policy data request. Include your linked email or phone detail, but never send your password or full wallet security code.

Yes, access and eligibility depends on local law. Where local law permits, we apply the stated account and data processes; a request may receive a different response when local rules require it.

Provide the wallet name, transaction date and reference visible on your receipt. Do not send a password, one-time code or complete security credential; those details are not needed for a privacy check.

Related Pages

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